PC
Primary Care
Start here for routine concerns, ongoing needs, follow-up care, and general health questions.
Everyday careWelcome, WWG member
Your membership starts here.
Activate your portal, learn where to go for care, and make sure you know how to use every benefit included with your membership.
A welcome from our founderWelcome to Williams Wellness Group! I believe healthcare should be easier to understand and access. Thank you for trusting us to support you and your family. Use this hub to get connected, learn your benefits, and know where to go when you need help.
Complete your first steps
Choose your membership so the checklist matches your setup. Progress is saved only on this device.
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Know where to go
Use this guide to choose the right membership resource. Availability and any additional cost depend on your membership terms.
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24/7 Urgent Care
Use for a time-sensitive illness or concern that is not life-threatening.
Anytime accessMH
Behavioral Health
Access mental-health support and learn about available psychology or psychiatry services.
Emotional wellnessD
Dermatology
Follow your portal instructions for eligible skin, hair, or nail concerns.
Specialty supportRx
Prescription Savings
Use your discount benefit when filling eligible prescriptions. Savings and prices can vary.
Discount program360
Care Navigation
Get help understanding the next step and finding the appropriate membership resource.
Guided supportFamily360™ members
Set up the whole household.
The family membership supports up to eight total members: the primary member plus up to seven additional family members.
- Confirm every eligible family member has been added
- Adults age 18+ receive their own portal access
- Children connect through the primary member
- Contact Membership Support if an invitation is missing
Quick answers for new members
These answers help you begin. Your enrollment documents and portal contain the details that apply to your plan.
I enrolled. What should I do first?
Check for your confirmation or welcome email, activate your Care Patient Portal access, and complete requested information securely inside the portal.
Where do I enter my medical information?
Enter medical history, symptoms, medications, photographs, and other private health details only through the secure Care Patient Portal—not in this welcome hub, a text message, or social media.
How do I request care?
Sign in to the Care Patient Portal and follow the available care instructions for your membership. If you cannot access the portal, contact Membership Support.
Does every service have the same cost?
No. Some membership services may be included while certain visits, prescriptions, labs, tests, or specialist services can have additional costs. Review the pricing shown in your enrollment materials or portal before receiving care.
Where is the enrolled-member Clinical Crisis Line?
Eligible enrolled members receive access information after enrollment. Check your member materials or Care Patient Portal. The Clinical Crisis Line is separate from 911 and public 988 crisis support.
Is Williams Wellness Group health insurance?
No. Williams Wellness Group offers healthcare memberships, not health insurance. The membership does not replace major medical or emergency coverage.
Need help?
We’ll help you find your next step without asking you to send private medical details.
Membership Support
Questions about access or setup?
Contact us if you did not receive your welcome email, cannot sign in, need help adding family members, or have a membership question.
Urgent safety information
This hub is not emergency care.
If there is immediate danger or a life-threatening medical emergency, call 911 or go to the nearest emergency room. For suicide, mental-health, or substance-use crisis support in the United States, call or text 988.
Privacy reminder: This welcome hub does not request or transmit medical information. Use the secure Care Patient Portal for personal health details.